| Not unlike other businesses, hotels have been forced | | | | order to maintain their occupancy rates, hotels are |
| to step up their game as people travel less and, when | | | | constantly striving to best their competition. This is truer |
| they travel, their budget is smaller in a still lagging | | | | the more sophisticated the hotel as they know |
| economy. While the goal is always full occupancy and | | | | consumers have a wide variety of options and the |
| high occupancy rates, all hotels have unoccupied | | | | standards such as drinking glasses and coffee service |
| rooms that need to be filled. Hoteliers realize that their | | | | are no longer enough. Instead, hotels must study what |
| hotel are each one among many and that consumers | | | | the new basic is and add it to their repertoire of hotel |
| have a variety of hotel options to choose from. Hotels | | | | supplies and amenities in order to impact their |
| realize that part and parcel of maintaining their | | | | occupancy rates. |
| occupancy rates is offering the right amenities at a | | | | 5 Star hotels and resorts are on a unique plane in |
| competitive rate in order to attract new guests and | | | | every way from the level of guest services they offer |
| retain returning ones. In the lodging industry, hotels must | | | | to the list of available conveniences and amenities |
| be ahead of current trends in order to better their | | | | offered to attract guests and increase occupancy |
| occupancy rates which means being mindful of hotel | | | | rates. Microfiber bathrobes and slippers, |
| supplies guests prefer as the mind their budgets. | | | | monogrammed glass tumblers, video game systems |
| Hoteliers start with the premise that most hotels offer | | | | and fog free shaving mirrors are among the high |
| the same basic hotel supplies and amenities such as | | | | quality hotel supplies offered to guests at resorts and |
| complimentary toiletries, durable ice buckets and | | | | luxury hotels. They hope, and the numbers tell them, |
| functional hangers. They offer the basics in an effort | | | | that by offering amenities that are above and beyond |
| to make a guest's stay comfortable by offering the | | | | the basic hotel supplies provided by their competition |
| conveniences of home. While the definition of "basic" | | | | they'll not only attract and retain wealthier guests but |
| hotel supplies will vary depending on the hotel class, | | | | increase their occupancy rates as well. |
| most hotels provide drinking glasses, either plastic, an | | | | It's a given that hotels, regardless of their rating and |
| ice bucket of either shatter proof plastic or faux | | | | price point, want to please their guests by offering the |
| leather and an iron with ironing board. Hotels compete | | | | best possible hotel supplies and amenities. However, |
| with one another for business. The amenities they | | | | when hotels are reviewing the amenities they may |
| offer are part of that competition which is why guests | | | | offer guests, deciding which specific hotel supplies |
| find many hotels in the same general area and price | | | | they'll offer will depend in part on their budget and |
| range with the similar amenities and hotel supplies. | | | | what prior hotel guests have indicated they'd like to |
| Depending upon the sophistication of the hotel itself, | | | | see or be likely to use. Hotel supplies are an intrinsic |
| guests may define 'basic' differently. Absorbent towels, | | | | part of the hotel experience and their impact cannot, |
| bed linens with higher thread counts, bowed shower | | | | and should not, be under estimated as they can affect |
| rods, and heavy duty wooden luggage racks become | | | | occupancy rates. All else being equal, the right hotel |
| basic, expected hotel supplies in mid-grade hotels. | | | | supplies can make or break a guest's experience. |
| Because they're constantly competing for guests in | | | | |